LL
Welcome!
You know where the organization needs to go. The challenge is getting people there with you.
Growth, transformation and change create complexity fast. Priorities compete. Messages multiply. Leaders communicate differently. People lose the thread between strategy and what they are expected to do.
That’s where I come in.
I turn business priorities into communication people can understand, navigate and act on. Sometimes that means shaping the narrative. Sometimes it means equipping and aligning leaders, mobilizing stakeholders or creating a better employee experience. Sometimes it means recognizing that the organization needs a communication capability, systems or a new way of working altogether.
I bring strategy, creativity and execution together to solve the problem behind the communication request, not simply produce the communication.
Because my goal isn’t more communication. It’s meaningful, aligned action.
Selected Impact
74% → 89%
Employee engagement in 12 months.
90 → 30 days
Average time to first sale by creating a new strategic onboarding and communication of value.
0 → 11 qualified proposals in one week
Conceived a cross-divisional LinkedIn campaign and mobilized teams across continents.
4,000+ stakeholders | 10 international markets
Built and scaled communication and enablement capabilities establishing a consistent sales voice aligning leaders, sales partners around one human-centered narrative focused on customer value and competitive advantage.
100% adoption | 98% clarity | +25% new reps
Drove understanding, adoption and action across new platforms, enterprise launches and multimedia experiences.
03 Experience
2024 - 2026
Southeast Toyota Finance
Senior Lead, Communications & Engagement (OCM)
Enterprise Transformation & Internal Communications
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Built transformation Communications & Engagement and centralized Internal Communications.
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Partnered with executives to connect business priorities with employee action.
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Equipped leaders with messaging, toolkits and executive video communications.
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Created a leadership-program launch approach adopted as the model for enterprise launches.
2018 - 2024
AKIVA DMC
Principal, Strategic Communications & Digital Marketing
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Partnered with leaders on strategic communications, brand positioning and digital marketing.
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Built communications capabilities and digital experiences supporting business priorities.
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Wrote content, created websites and produced campaigns, graphics and videos.
2022 - 2022
DHL
Global Communications Expert | Hybrid
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Built the global communications structure and operation supporting Procurement’s transformation.
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Mobilized a worldwide communications network without reporting authority.
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Partnered with leaders and experts to communicate Procurement’s value through stories, presentations and multimedia.
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Conceived a cross-divisional LinkedIn campaign and mobilized teams across continents.
2013 - 2018
BUPA GLOBAL LATIN AMERICA
Sales Learning & Development Manager
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Strategic leader for Latin America & the Caribbean.
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Built and led regional Sales Learning & Development and Sales Communications across ten international markets, setting strategy, operations and delivery standards.
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Assessed capability gaps, designed solutions and sourced vendors and learning technologies.
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Aligned executives and country leaders; assembled, trained and coached regional trainers.
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Created onboarding and product-launch experiences; implemented sales certification programs and Bupa Academy.
2013 - 2014
BUPA GLOBAL LATIN AMERICA
Internal Communications Manager
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Strategic leader and partner for Latin America & the Caribbean.
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Established and led regional Internal Communications, setting strategy, operations, KPIs and bilingual channels.
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Partnered across departments, markets and global headquarters through organizational, identity and leadership change.
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Created employee campaigns and events, executive messages, scripts and videos connecting people with company purpose.
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Expanded the Corporate Culture Team from five to 32 ambassadors; managed creative talent and developed two successors.
2011 - 2013
BUPA LATIN AMERICA
Corporate Communications Specialist
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Expanded a newly created specialist role into a regional Corporate Communications capability for Latin America & the Caribbean.
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Established communications strategy, brand standards and service processes; aligned internal and external messaging across markets.
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Created employee publications and digital channels, increasing regional visibility in global communications by 700%.
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Partnered across departments; wrote executive messages, produced multimedia content, hosted town halls and developed Business Briefings.
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Founded the Corporate Culture Team and delivered programs that boosted engagement from 74% to 89%.
2004 - 2010
GIANT MULTIMEDIA SOLUTIONS
Co-owner, Marketing & Communications
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Co-founded a multimedia communications company producing websites, exhibit videos, employee videos and corporate television content for organizations including Alabama Power, BBVA Compass Bank, Vulcan Materials, Sony, the University of Alabama Athletic Department, the Birmingham Civil Rights Institute and ESPN.
